Co-managed IT services are gaining popularity, as businesses look for ways to improve their IT infrastructure without adding to their internal IT teams. As a managed service provider, offering co-managed IT services can be an excellent way to expand your customer base and generate new revenue streams. However, selling co-managed IT services can be a challenge, particularly if your customers are not familiar with the concept.

In this article, we’ll explore the benefits of co-managed IT services and provide you with some tips on how to sell them effectively, to your customers.

Discover New Opportunities Through Co-Managed IT Services

Co-managed IT services offer several benefits for businesses looking to enhance their IT infrastructure. Here are some of the advantages of co-management:

Shared Responsibilities

Co-managed IT services, which are known to improve synergy, invite a partnership between the organization and the service provider, where both parties are deeply committed to the continual improvement of their IT infrastructure. This collaborative arrangement facilitates a balanced and cooperative approach to IT management, which helps ensure a successful outcome.

Access to expertise

Co managed IT services unlock a rare privilege: access to a plenitude of IT experts with diverse skills and experience. This is advantageous for organizations; especially those with budget constraints that flatline the possibility to recruit a full-time IT team.

Cost-Effective

These services present an economically viable solution to the challenge of maintaining a full-time IT team, as organizations can now solely pay for the IT support they require, without the added expenditure of hiring, training and retaining employees.

Scalability

The versatility and adaptability of co-managed IT services enables organizations to meticulously calibrate and re-calibrate their IT support services to match their ever-changing business requirements. This capability to seamlessly scale up or down their IT services provides organizations with a level of flexibility that is unparalleled.

The Strategies Behind Selling Co-Managed IT Solutions

As a purveyor of co-managed IT services, it is of paramount importance that you communicate the extensive and diverse advantages of your services, with maximum efficacy and clarity, to potential clients. Here are a few tips:

Understand the Client’s Needs

Before embarking on a pitch to promote your co-managed IT services, it is imperative that you take the necessary time to comprehend the present IT infrastructure of the client, and gain insights into the intricacies of their operations. Such understanding will enable you to properly tailor your services, meeting their unique and specific requirements, ultimately enhancing their overall operational efficiency.

By adopting such an approach, you can ensure that your services are not just another generic solution, but rather, an intricately crafted and bespoke package, tailored to the client’s precise needs and specifications.

Emphasize Flexibility & Scalability

Accentuate the extensibility and scalability of co-managed IT services, laying emphasis on the fact that clients have the liberty to pay only for the services that they deem necessary, at their desired moments in time.

Provide Case Studies & Testimonials

Share case studies and testimonials from existing clients to showcase the benefits of co-managed IT services.

High Expertise & Resources

When it comes to demonstrating your organization’s capabilities, it is crucial to shine a spotlight on the comprehensive skill set and multifaceted resources of your IT team. This involves placing emphasis on the extensive expertise, and vast reservoir of resources at their disposal, all of which have been garnered over a considerable period of time, in their efforts to oversee and manage IT infrastructure.

By emphasizing the depth of their skills and experience, you will be able to instill confidence in potential clients, seeking a reliable and effective co-managed IT service provider.

Address Security Concerns

To assuage any lingering concerns pertaining to information security, it is incumbent upon us to expound upon our security policies and procedures, with an emphasis on accentuating any relevant certifications or compliance standards that our organization unwaveringly adheres to. By doing so, we can illustrate our commitment to ensuring the security of their data.

Offer Customization

It is highly advisable to provide clients with the opportunity to customize certain things, in the event that such options are feasible and advantageous, and thereby permit the tailoring of IT services to their particular requirements and preferences. Such an approach is likely to enhance the client’s satisfaction with the services provided, leading to a longer-lasting and mutually beneficial business relationship, between the service provider and the client.

To successfully sell co-managed IT services to companies seeking IT support, providers must articulate the advantages of their offerings, while navigating potential concerns. By directly addressing issues pertaining to security, customization, and scalability, among others, providers can reassure clients, and ultimately achieve sales success.

Opt for Co-Managed IT Services Today

In conclusion, co-managed IT services offer numerous benefits for businesses. By offering co-managed IT services to their customers, Managed Service Providers (MSPs) can expand their service offerings, generate new revenue streams, and enhance their relationships with customers. With the right approach and a clear understanding of the benefits, MSPs can successfully sell co-managed IT services to their customers, and help them achieve their IT goals.

If you’re looking for a trusted partner to provide co-managed IT services, consider Info-Tech Montreal. Our experienced team can work with your organization to provide co-managed IT services that align with your business goals and needs. Contact us today to learn more about our co-managed IT services, and how we can help your business grow.

Faced with ever-increasing competition, today’s businesses must constantly seek ways to improve efficiency and reduce costs. Effective IT management is one way of achieving these goals, but can be challenging for organizations without specialized IT staff. Co-managed IT services can be a powerful solution in such situations, allowing organizations to collaborate with a third-party provider to manage their IT infrastructure.

Quick links:

How Do Co-Managed IT Services Work?
Benefits of Co-Managed IT Services
Co-Managed IT Services vs. Fully Outsourced IT

How Co-Managed IT Services Work?

Unlike traditional IT outsourcing, where all IT responsibilities are handed over to a provider, co-managed IT services involve a shared responsibility model. Tasks and responsibilities are divided between the organization and the service provider, resulting in a flexible and customized approach to IT management.

Benefits of Co-Managed IT Services

Improved IT Efficiency

One of the key benefits of co-managed IT services is the dramatic improvement in IT efficiency. By adopting this approach, your organization gains access to a professional IT team whose expertise and resources can be leveraged to the fullest. This means your IT issues are resolved efficiently, minimizing disruptions and enhancing productivity—all without the significant costs of hiring and training an in-house team.

Reduced Costs

With co-managed IT services, organizations pay only for the services they need, when they need them. This can be particularly advantageous for small and medium-sized businesses that lack the financial resources to maintain a full in-house IT team. By only paying for essential services, companies can manage their budgets more effectively.

Increased Security

In today’s digital landscape, IT security is a priority for all organizations. Co-managed IT services can help bolster your organization’s security posture through proactive monitoring, threat detection, and the implementation of best practices to safeguard against cyber threats. This ensures your data is better protected, reducing the risk of security incidents.

Access to Latest Technologies

Co-managed IT service providers are well-versed in the latest technological trends, offering organizations invaluable support in adopting and integrating new technologies into their existing IT infrastructure. This enables organizations to stay current with technological advancements, helping them capitalize on emerging opportunities while maintaining optimal efficiency.

Flexibility and Scalability

Co-managed IT services provide unparalleled flexibility and scalability, allowing your organization to adapt its IT infrastructure to meet specific needs. Whether you require assistance with a one-time project or ongoing support, co-managed IT services can be tailored to your organization’s requirements. This adaptability ensures you can respond to changing demands, maintaining an agile and efficient IT environment.

Co-Managed IT Services vs. Fully Outsourced IT

When comparing co-managed IT services to fully outsourced IT, it is important to consider the level of control and involvement your organization desires in its IT operations.

Co-managed IT services offer flexibility by allowing you to retain control over key IT functions while outsourcing specific tasks, creating a tailored solution. This can be more cost-effective than fully outsourced IT, which transfers all responsibilities to a third-party provider for a predictable cost. Both models provide access to specialized expertise, but co-managed IT fosters collaboration between your team and external experts. While both improve security, co-managed IT gives you more transparency and involvement in compliance, whereas fully outsourced IT assumes full responsibility for security management.

Conclusion

Co-managed IT services, as a comprehensive and multifaceted solution, can help organizations, regardless of size or industry, to effectively improve their IT management. Improvements in productivity and efficiency are developed without a bloated workforce during slower periods, as well as avoiding being short-staffed during busier periods and burning out employees, while concurrently reducing expenses on hiring and employee turnover. By opting for a proficient and knowledgeable IT team, companies can gain a distinct advantage through the use of cutting-edge technological advancements, heighten their data security, and optimize the productivity and efficiency of their entire operation.

Boost Your Business with Info-Tech Montreal’s Co-Managed IT Services

We offer a range of services, including network monitoring and management, cloud services, data backup and disaster recovery, and cybersecurity. Our experienced technicians will work with your team to identify areas of improvement, and implement solutions that align with your business goals.

Don’t let your IT infrastructure become a liability. Contact Info-Tech Montreal today, to learn how our co-managed IT services can help your business thrive!

How To Sell Co-Managed IT Services Effectively