Three Things to Consider When Setting Up Cybersecurity Measures for SMBs



Cybersecurity is usually one of those things that organizations say is at the top of their to-do list and yet somehow, action towards better cybersecurity doesn’t really happen.  It’s not surprising; every day, entrepreneurs are swamped with numerous responsibilities they’re told are “essential,” and it leads to overwhelm. The real challenge lies in separating the useful from useless, distinguishing between crucial needs and nice-to-haves.

In this article, we’ll explore the top three considerations for implementing cybersecurity measures in small-to-medium-sized businesses (SMBs).

3 Aspects of CyberSecurity

It’s crucial to identify the three primary aspects your IT provider should assess when determining the perfect fit for each layer of your cybersecurity plan. This insight is crucial to comprehend variations in cost, potential impacts on your employees, and the effectiveness of your plan.

We will be examining three aspects: effectiveness, user productivity, and cost.

Effectiveness

Without a doubt, effectiveness tops the list of considerations. Does the cybersecurity layer deliver what it promises? For instance, how efficiently is the spam filtering service blocking spam?

Consider this: Microsoft 365 provides built-in spam filtering. So, why should a company invest further in an additional spam filter?

The answer lies in its effectiveness. The spam filter that comes with Microsoft 365 does eliminate some spam, but not at a pace that satisfies your IT provider. Hence, they recommend an extra layer of protection. The purpose isn’t to upsell but to ensure your business’s safety by using the most effective tools.

We employ a standard checklist and review methodology for every proposed layer of your cybersecurity toolkit, confirming their effectiveness in the current landscape. The cybersecurity environment evolves rapidly, so regular reassessment is imperative to maintain the relevance of the tools being used and recommended. 

User Productivity

User productivity is a subject that’s often overlooked but is a significant concern for most businesses. Implementing excessive security measures can create unnecessary hurdles, slowing down users and ultimately proving more costly than not having any protection at all.

A proficient IT provider should take into account the impact on users. But this doesn’t always happen. Many providers insist that absolute safety can only be achieved through multiple checks, which isn’t entirely true. Our clients enjoy comparable security without the constant obstacles that other companies might face due to a less considerate MSP.

In some situations, certain safeguards can’t be avoided. Multi-factor authentication, for example, requires a second level of authentication or “login” to access an account. Although it can be troublesome for users, it’s an integral layer of security.

We strive to simplify this process. A few ways we make this less daunting for our clients include:

  • Authenticator app – This sends a swift push notification to your smartphone. A simple click on “Yes” replaces the need to recall and input a code.
  • Safe devices – We classify frequently used devices as safe, reducing the frequency of secondary authentication requests.

User impact is a significant concern. If your current system isn’t user-friendly, don’t hesitate to contact us. We can help you achieve secure and efficient operations.

Price

Another aspect that many IT providers avoid discussing is price. As we cater to small and medium businesses, it’s crucial that our services remain affordable. Implementing an affordable solution is far better than avoiding an expensive one.

When we’re curating the ideal cybersecurity package for our clients, we factor in the price to ensure it’s affordable for our customers.It’s unrealistic to expect our clients to pay for a service at the same rate as a publicly traded company.

However, that doesn’t mean our clients are less secure.  By leveraging economies of scale, we deliver top-tier security at a discounted rate.

Optimal Business Protection

If you have questions about how any of your cybersecurity layers hold up to these three aspects, check out our guide to cybersecurity or reach out to book a call today. We’d be glad to provide a complimentary evaluation of your business’s cybersecurity and review these three key aspects to guarantee the best possible protection for your business.

Secure Your Microsoft 365 Account with Multi-Factor Authentication

Cybersecurity has become a critical concern. While your trusted IT provider takes care of the complex aspects, it’s important for users to understand the significance of certain security measures. Multi-Factor Authentication (MFA) stands out as a vital layer that requires active participation from users to ensure robust protection.

In this article, we will explore the vital role of MFA and its active participation from users in ensuring robust protection.

Understanding Multi-Factor Authentication

The days when a simple username and password would suffice to safeguard your accounts are over. As cyber threats evolve and personal data becomes more accessible to malicious actors, additional security measures are necessary. MFA adds an extra layer of authentication beyond a password, enhancing the security of your login process.

Simplified Implementation

Although MFA may sound burdensome, we strive to make it a user-friendly experience. Once we make the decision to implement MFA for all users, we will guide individuals through a straightforward setup process to help them establish their preferred second form of authentication method. Various options are available:

Authenticator App – Preferred Method: Authenticator apps, such as those available on Apple or Samsung devices, are highly secure and convenient. They generate time-based codes or push notifications that users can easily verify, providing an extra layer of security beyond passwords. Users widely adopt authenticator apps due to their reliability and the ease of setting up and using them.

Text Code to Phone: Sending a verification code via text message to a user’s phone is a popular MFA method. It is widely accessible, as most people have mobile phones and are capable of receiving text messages. However, it’s important to note that this method can be vulnerable to SIM swapping attacks, where an attacker tricks the mobile service provider into transferring the victim’s phone number to a new SIM card.

Phone Call Verification: This method involves receiving a phone call with an automated voice prompt with a verification code. It offers an additional layer of authentication and is suitable for users who may not have access to an authenticator app or prefer a phone-based method. However, it may be less convenient in situations where users are unable to answer phone calls or have a limited phone service.

USB Key: Users can plug USB keys into a computer’s USB port for authentication. They provide an added layer of security by storing cryptographic keys. Organizations find this method useful when they lack company-owned mobile devices or when they deem it inappropriate to use personal devices for authentication. USB keys are less common but offer an alternative for those seeking a tangible form of authentication.

The choice of MFA methods depends on factors such as user preferences, device availability, and organizational requirements. It’s essential to consider factors like user convenience, security, and the level of protection required for different types of accounts and access levels within an organization.

Authenticator App

We recommend downloading the Authenticator App, a free application available for both Apple and Samsung devices. By simply scanning the displayed QR code on their computer screen, users can pair the app with their Microsoft 365 account seamlessly.

Once enabled, MFA empowers users to log in to their Microsoft 365 accounts with heightened security, offering peace of mind for both individuals and organizations. While users log in from a new device, they will receive prompts for authentication, but their primary device will remember the login, minimizing the frequency of interruptions. The primary focus is to secure logins on unfamiliar devices, ensuring a balance between security and convenience for daily/weekly use computers.

The Benefits of Multi-Factor Authentication

You may wonder how much time this process takes. Well, it’s as quick to answer that question as it is to embrace MFA for your Microsoft 365 account.

Among the various cybersecurity measures available, few have as profound an impact as MFA. According to Microsoft, enabling MFA can prevent 99.9% of account compromise attacks. While it remains challenging to achieve absolute prevention of cyber-attacks, MFA significantly heightens the difficulty for malicious actors seeking unauthorized access to your valuable Microsoft 365 accounts. With the increasing reliance on the Microsoft platform for data storage, this layer of security has transitioned from being a recommendation to a necessity.

Embrace MFA Today

Considering the upcoming requirement from Microsoft for all accounts to have MFA enabled, it’s prudent to stay ahead of the curve and start implementing this security measure today. If your business requires assistance in getting started, please feel free to reach out to us at Info-Tech Montreal. We are here to guide you through the quick and straightforward process, bolstering your security posture and ensuring the protection of your valuable Microsoft 365 accounts.

Remember, safeguarding your Microsoft 365 account is a shared responsibility, and MFA plays a crucial role in fortifying your defenses against cyber threats. Take action now to strengthen your security and contact us for our expert assistance.

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