3 Things You Need to Maintain Productivity While Working From Home This Fall

Almost seven months into the COVID-19 pandemic, we’ve mostly settled into some sort of routine – or at least, figured out what we’re supposed to be settling into. Whether or not we’re “settled”, of course, is another story. Unfortunately, the reality is that many businesses have come to the realization that having a remote workforce actually does work, and chances are many of us will be continuing to work from home for quite some time.

For parents who have been adapting to the makeshift breakfast table office these past few months, back to school might mean an emptier house – or it could mean sharing the Zoom account with the kids. If you suddenly find yourself with multiple people in your household online at the same time, you may be experiencing some technical difficulties. If you’re having trouble connecting to your office network or keep getting kicked off of Zoom, here are three things to look into.

Your Wireless Connection

Each service provider has a basic level of wireless connection that they can install in your home, but they can only give you so much bandwidth. This is typically enough if you’re checking emails, Facebook, or surfing the internet, but if you’re attempting to connect to the office VPN, stream videos, or attend Zoom meetings, you might find it lacking. Add in a child attending virtual classes at the same time, and you may find it coming to a standstill.

If this is the case, ask us about a more robust wireless connection that is not available from your service provider. You could work from the backyard, the basement – or attend a Zoom meeting from the kitchen at the same time your kids learn math from the living room.

Your Internet Speed

Although separate from wireless, internet connection and speed are also dependent on the service providers and what is available in your area. Without a high-speed internet connection, your wireless strength is meaningless; if you’ve ever had full signal bars, but not been able to connect, it’s due to your internet connection in the backend.

If you’re struggling with your internet connection strength or reliability, we can recommend a service provider in your area.

Your Computer

Of course, if you’re working with an older laptop or desktop, it may be that your machine cannot keep up even if your internet and wireless connections are very strong and reliable. If you’re not working with enough RAM, CPU, or hard drive space – just to name a few potential culprits – no amount of bandwidth will improve your working speed. It’s best to replace your computer. If that’s not possible at the moment, we can help with upgrades that will extend the life of it for you.

Things are stressful for everyone right now – and working from home, with or without children attending virtual classes, isn’t making things easier. But just because you’re working from home instead of in the office doesn’t mean you should be working with sub-par tools. If you’re struggling to get or stay connected, send us a message – we’re happy to help investigate and suggest a solution that works for you.

Keyboard Shortcuts for Using Virtual Desktops on Windows 10

If you use virtual desktops on Windows 10, these keyboard shortcuts will give you more control and speed up your Windows experience. Just like most Windows 10 features, you can control several aspects of your virtual desktops without a mouse.

https://www.howtogeek.com/688608/keyboard-shortcuts-for-using-virtual-desktops-on-windows-10/

How to Block Emails from Specific Senders in Microsoft Outlook

There are some people you never want to hear from. You can’t stop them from sending you emails, but you can set up Microsoft Outlook to automatically delete the emails as soon as they arrive. Here’s how.

https://www.howtogeek.com/687954/how-to-block-emails-from-specific-senders-in-microsoft-outlook/

How to Change the Icon of a Shortcut on Windows 10

Icons were invented as a quick way to visually identify information on a computer, but sometimes a Windows 10 shortcut icon is so generic that it doesn’t feel useful. In that case, Windows makes it easy to customize the icon. Here’s how to do it.

Windows 10 Icons

https://www.howtogeek.com/687014/how-to-change-the-icon-of-a-shortcut-on-windows-10/

30 Essential Windows Key Keyboard Shortcuts for Windows 10

“The Windows key made its first appearance in 1994, and it’s still an essential tool for Windows 10 power users. Here are the most important Windows key keyboard shortcuts for Windows 10 you should know about.”

Click on the link below for more information.

https://www.howtogeek.com/686985/30-essential-windows-key-keyboard-shortcuts-for-windows-10/

10 Ways to Lock Your Windows 10 PC

Locking your Windows 10 PC is the best way to secure your computer when you step away. This won’t quit or interrupt any running applications, and you have to type your PIN or password to get past the lock screen. Here are 10 ways you can lock your computer.

Click on the link below for more information.

https://www.howtogeek.com/686827/10-ways-to-lock-your-windows-10-pc/

How to Save Google Chrome Tabs for Later

When you’re researching online, you might come across multiple pages you want to refer back to later. Instead of leaving them open and wasting precious resources, you can use the following methods to save your Chrome tabs.

Three Tips for Setting Your Employees Up To Work From Home During A Crisis

There’s no doubt about it, we’re entering unfamiliar territory when it comes to business, thanks to COVID-19. If you haven’t already, chances are your offices will soon be transitioning from having staff on-site to adopting a work from home policy. At any other time, I would be telling you about the benefits research has shown with allowing employees to work remotely. Instead, let’s focus on how to get you set-up quickly, correctly, and safely for the duration of the pandemic.

Communicate Early and Communicate Often

It’s important to let your teams know early what your plan is, especially in times of crisis. Not only will this help reassure them, it will allow them to plan for the transition as well as help you figure out what equipment is available and what you need to source ASAP. It’s possible not everyone will have a laptop at home that can run the programs needed, for example.

Let employees know what’s happening and what the expectations will be. The clearer things are, the better.

Get The Right Technology

There’s nothing worse than sending employees home to work and them not being able to do their job. Ensure whatever software upgrades, additional computers or laptops, VPN technology, and so on that you need is sourced as quickly as possible – and don’t forget that most things can be accessible in the cloud. If you need help with this, give us a call – we can help you find the best business class computers and get you set up quickly.

Don’t forget, you may also need to invest in Slack, Zoom, or another communications tool to keep employees connected throughout the day.

Implement the Right Security Measures

Security when employees work remotely is different than security needed when everyone works under the same roof. Make sure all of your businesses data and files are backed up and ensure staff are educated about the risks. It’s best practice to have an Employee Policy for Safe Use; update it to include remote work situations. Check out our blog for more tips on protecting your business from a data breach.

Have an up-to-date disaster recovery plan in place, just in case.

If you’re making the change to allowing employees to work from home (or if you already have and would like a second set of eyes), give us a call at (514) 634-4636 x 101. We’ll be happy to help ensure you have all the proper tech in place to ensure a smooth transition – for you, and your staff.

It Matters Where You Get Your New Computer From

It’s probably not a surprise to you to hear that not all computers are created equal – but if you’re in the market for a new computer, did you know there’s a big difference in the quality of what you can buy at your local retail shop versus the business class computers we can supply to you?

When you work with Info-Tech, we always ensure to source high-quality, high-performance business-class computers for your office that work within your budget. Don’t let the higher upfront cost scare you; if you’re looking for a great new computer, in the long run, they carry much more bang for your buck.

“Better quality” can be vague, so we’ve broken down the differences in your run-of-the-mill retail computer (think something you can buy at your local Best Buy, for example) and business class ones.

 

Retail Business Class
Cost $$

Typically lower than business class.

$$$

Only slightly more expensive than retail-grade.

Warranty Come with a basic warranty which usually lasts a year. You’re required to bring your computer into the store, and your data is at risk. Typically a 3-year Next-Business-Day warranty. Some models even include on-site repair.
Functionality Low functionality with basic performance levels. High functionality; best-in-class as per the chosen model and it’s desired use.
Upgrade Path Due to things like a limited ability to swap parts and minimal memory capacity, it’s usually not possible to upgrade your retail computer down the road. Can be upgraded with the addition of more disks, more memory, etc. as your needs change.
Durability Minimal durability. Many components, such as power connectors, are entry level, which shorten the lifespan of the computer. Robust and last for 7+ years. Some models can handle a drop with minimal to no damage.
Compatibility Because they are made for home use, they are outfitted with personal versions of Windows and/or Office. Typically, they cannot be integrated into a work environment with a server or Azure AD. Business Class computers come with the proper version of Windows to connect to a server in an office environment.

Generally, we never recommend customers purchase their new computers, but especially do not recommend retail products. As the chart above shows, although they generally have a cheaper upfront cost, they are also very cheap in construction, have inferior components inside, come with only basic warranties (for no extra cost) and the wrong version of Windows to work properly and effectively within your office environment.

Even if you are looking for a new computer for home use, we have better options for that, too. The business class computers come with unbeatable bang for your buck. The case for retail computers can only be made if you are accepting that they will need to be replaced in a year or two, or if your budget simply does not support a business class level machine. In those cases, we at Info-Tech would still like to assist with finding you the best model available to you.

If you’re due for a new computer or have questions about the equipment you use in your office, give us a call today at (514) 634-4636 x 101. We’re always happy to help ensure you get the best deal for your specific situation and budget.

 

Protect Your Business from a Data Breach With These 5 Tips

If you think the risk of a data breach or cyberattack is low, think again. According to the 2019 Data Breach Investigations Report by Verizon, every industry is at risk: last year, attacks were present from manufacturing to retail and from healthcare to administration, and everything in between. To safeguard your company from data breaches, it’s crucial to understand that not all attacks are from external sources – some are internal, and of course sometimes viruses get through accidentally due to employee mistakes.

No matter your industry, you have a lot to lose: your data, customer base, industry secrets, and proprietary information are all targets for attacks. As a cybersecurity expert in Montreal with 25 years of experience, I’ve put together five easy tips you can implement right away to help protect your business from a data breach.

  1. Implement an Employee Policy for Safe Use (anchor links)
  2. Remote Monitoring and Management Agents
  3. Install Proper Anti-Virus and Anti-Malware Software
  4. Have a Proper Off-Site or Cloud Back-up of All Data
  5. Install a Backup & Disaster Recovery Device

1. Implement an Employee Policy for Safe Use

Many businesses do not have any type of policy in place that sets boundaries for what employees can and cannot do on the internet and in e-mail accounts. To shield your organization from data breaches, your company should create a formal policy which all employees (current and future) need to sign which details information like e-mail best practices, rules for internet browsing, accessing social media sites, and completing personal tasks (like banking) on company time.

2. Remote Monitoring and Management Agents

Having managed IT services, such as Remote Monitoring and Management (RMM) on every computer and server allows your business to be in a proactive rather than reactive position with security threats. Acting as a safeguard against potential data breaches, the RMM can automatically advise your IT support team that there is an imminent disk failure, low disk space, overutilization, and more to ensure it is fixed before you face an IT emergency that prevents your staff from getting work done. Depending on your anti-virus software, RMM can also alert your off-site tech experts when malware is present. Which leads us to…

3. Install Proper Anti-Virus and Anti-Malware Software

When you have a team of IT experts monitoring your network security, a proper business class anti-virus solution will have the ability to alert a central web portal when a virus or malware is present. This is a critical step in protecting your business from data breaches. Because we are monitoring that portal, we’ll be able to tell when a machine has any kind of problem before you or your employees notice. We can then push commands to that computer system to clean it of the virus, and update the anti-virus software if needed. In the case that a virus can’t be cleared through a command sent via the portal, we’ll be able to notify you and your employee, connect manually, and remove it that way.

4. Have a Proper off-site or Cloud Back-up of all Data

At the absolute minimum, your business should have a cloud backup that can safely copy your data for you at regular, frequent intervals. This backup strategy is essential to protect your business from the consequences of a data breach. This way, you have access to a backup in case of a ransomware attack, hardware failure, computer damage, or theft.

5. Install a Backup & Disaster Recovery Device

Hands down, the best thing you can do to make sure your business is protected in the event of any kind of attack or damage, is to install a Backup & Disaster Recovery (BDR) device with a cloud backup component. This comprehensive approach will significantly enhance your ability to protect your business from data breaches. If you have onsite servers, this is especially important. In fact, in our opinion here at Info-Tech Montreal, it’s crucial.

Protect Your Business From a Data Breach Today

Don’t wait for a data breach to strike. Protect your business today! Contact Info-Tech Montreal now for a free security assessment and learn how we can safeguard your valuable data and take the first step towards robust IT security & cybersecurity.

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