Managed IT Services

Expert Services for small and medium-sized businesses

Managed IT Services

Managing IT infrastructure for your business can be overwhelming. We offer comprehensive managed IT services to streamline your operations and keep your business running smoothly.

First of all—what are managed IT services?

Managed IT services improve your in-house technology performance, security and efficiency. They can include software updates, back-up services, virus protection and more. With Info-Tech Montreal as your managed IT service provider, you can count on us to:

  • Monitor systems and fix issues before they become problems
  • Troubleshoot tech problems quickly so your employees can focus on their work
  • Update network and data security so your business is protected from security breaches and cyberattacks
  • Lower your IT costs with optimized IT systems, proactive support and smart security protocols

Take a proactive approach to maintaining your technology infrastructure 

Our team takes a proactive approach to keeping your in-house technology working reliably. We monitor your systems around the clock, so we can identify and address issues before they affect your day-to-day operations. We help you stay proactive as opposed to reacting when something goes wrong. This approach has saved our clients countless hours of wasted time and lost revenue caused by IT system malfunctions.

Our managed IT services are a great fit for small- and medium-sized businesses who don’t have the budget or enough work for a full-time IT employee. For the past 20 years, we’ve been working with businesses across all industries—from professional services firms to high-end office furniture showrooms to nonprofit organizations, and more.

Whether you’re a new business looking to set up a reliable IT foundation or an established company hoping to optimize your existing systems, we can help.

What is included in managed IT services?

Managed IT services cover a range of activities that optimize your in-house technology—from servers to workstations—and protect your business from cyberattacks, natural disasters and other threats. These activities can include:

  • Remote access and monitoring software
  • Proactive maintenance
  • Network security  management, including firewall and antivirus management
  • Virus and malware removal
  • User account management
  • Vendor management
  • Responsive support
  • Software updates
  • And more

Not sure what you need?

Our team of experts can help! We’ll work with you to make a plan that meets your business needs and fits your budget.  

Contact us today to book your free, no-obligation IT assessment.

Protecting your IT assets before things go wrong 

Let’s say your printer goes down, there’s a virus attack or your server crashes—and you don’t have managed IT services.

Wherever you land on the scale from “hiccup” to “catastrophe”, you’ll have to call your IT team and figure out a solution—on the double. While you’re waiting, business slows, your team sits idle and your business loses money while you wait to hear from your IT team.

With managed IT services, you’ll have better overall IT performance to begin with. That means your computers will work fast and they’ll be protected against viruses, thanks to our comprehensive IT security measures. Your printers, scanners and other devices will be reliable. And our team will flag any issues before they become a problem. We’ll solve them quickly, with little to no disruption in your business activities.

Why take a proactive approach to IT?

  • Peace of mind

    With our proactive monitoring and management, you can rest easy knowing your systems are in good hands.

  • Increased productivity

    Minimize downtime and boost productivity with prompt resolution of IT issues.

  • Cost savings

    Save money in the long run by preventing expensive downtime and reducing the need for reactive support.

  • Scalability

    As your business grows, our managed IT services scale to meet your evolving needs.

  • Expertise

    Our friendly team of experienced professionals stays up to date on the latest technology best practices, ensuring that your systems are always optimized for performance and security.

  • Compliance

    Rest assured that your business complies with all regulatory requirements, such as Quebec’s privacy legislation, Law 25 (formerly Bill 64).

Reviews from happy clients

Outstanding service, easy to work with.

How can I say thank you for the marvellous and outstanding service I have received from Info-Tech Montréal. The entire team is easy to work with and extremely reliable.

We believe in quality so it was a pleasure receiving what we believe in with this company. If you are not using Info-Tech for your IT needs then I testify that you should without a doubt.

Great IT service that I trust completely.
Fast, friendly and competent service. They are great at explaining what is what IT wise and in terms that I actually understand. I highly recommend Info-Tech Montreal for all your IT needs.
I have been using Info-Tech Montreal as my main IT service firm for many years (both for my business and personal computer and networking needs). James and his team are professional and get the problem resolved quickly (sometimes behind the scenes). I highly recommend Info-Tech Montreal for their high quality service.
Being a small business and not being able to afford to have a full-time IT team, it is so helpful to have a great team available to us when we need them. Their service is quick and thorough. And most importantly, they explain it to me in a way that I can understand.
Been with Info-Tech for a few years now and extremely happy with the quality of their services and the fast response, very experienced professionals. Keep up the good work!

Our simple, efficient and reliable process

  • Assessment

    We start with a thorough assessment of your current IT infrastructure, identifying strengths, weaknesses and areas for improvement.

  • Customization

    Based on our assessment, we tailor a customized IT management plan to address your specific business needs and goals.

  • Implementation

    Once you’re satisfied with the plan, we seamlessly implement necessary changes and upgrades to optimize your systems.

  • Monitoring and Management

    Our team monitors your systems continuously, proactively addressing any issues that arise and performing routine maintenance to keep everything running smoothly.

  • Reporting and Feedback

    We provide regular reports and feedback to keep you up to date about the status of your IT infrastructure.

Friendly and professional support you can count on

You’ve got questions? We’ve got answers.

But it goes deeper than that. We know that time is money and you need answers fast. Our responsive team will get back to you quickly, taking as much time as you need to talk through all of your questions. 

We also know that IT talk can seem like a different language. Don’t worry, we leave the tech jargon off the table. Our approachable team explains everything in clear language so you’ll be sure to understand any issue that arises and what we propose to do about it. 

Whether you’re an IT newbie (we’ve all been there!) or a proficient pro, we’ll always meet you at your level of understanding.

Our policy? There’s no such thing as a stupid question. Phone calls and emails are always free.

Your investment

Best for companies looking to build a reliable IT foundation.

Best for companies with 20 – 50 computers and at least one server.

Best for companies with 50+ users and multiple servers.

  • Professional
  • Remote access and monitoring software
  • Email monitoring
  • Server monitoring
  • PC monitoring
  • Software updates
  • Investigate and resolve alerts on servers
  • Investigate alerts on PCs
  • MS365 Business Premium for all workstations
  • Microsoft 365 mailbox back-up
  • Cloud back-up from Back-up and Disaster Recovery (BDR) device up to 4 TB

  • $9.95 *
  • Premium
  • Remote access and monitoring software
  • Email monitoring
  • Server monitoring
  • PC monitoring
  • Software updates
  • Investigate and resolve alerts on servers
  • Investigate and resolve alerts on PCs
  • MS365 Business Premium for all workstations
  • Microsoft 365 mailbox back-up
  • Cloud back-up from Back-up and Disaster Recovery (BDR) device up to 4 TB

  • $49.95 *
  • Platinum
  • Remote access and monitoring software
  • Email monitoring
  • Server monitoring
  • PC monitoring
  • Software updates
  • Investigate and resolve alerts on servers
  • Investigate and resolve alerts on PCs
  • MS365 Business Premium for all workstations
  • Microsoft 365 mailbox back-up
  • Cloud back-up from Back-up and Disaster Recovery (BDR) device up to 4 TB

  • $99.95 *

* Per workstation per month

Want more information?

Contact us today for a free, no-obligation IT assessment.

Your trusted partner in managed IT services solutions

With Info-Tech Montreal on your team, your technology infrastructure is in good hands. You can count on us to take care of your IT needs, so you can focus on running your business.

Ready to take the next step? Contact us today to learn more about how managed IT services and our IT consulting expertise can help your business thrive.

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